Upsetting experience after 1st trimester screening

On a Friday in April 2012, I was really excited to have my first scan on my first baby. This turned to absolute devastation, when I found out that my baby had anencephaly (skull hadn’t formed properly).

Then the nightmare rollercoaster started. From the scan room, we had to wait in the Quiet room for a doctor to explain what exactly all this meant and to weigh our options. He explained that an abortion would be the best option. So we were referred to St Mary’s Ella Gordon unit, who would ring us in an hour.

They rang us to say we had to wait 4 days to see a consultant and then we would have to wait to get an appointment to actually have the abortion, which we wouldn’t be able to have in Portsmouth where we live as QA don’t do abortions if you are 12 weeks or over. We had to travel to Bournemouth.

3 days later went to my doctors, who weren’t informed on anything! Then, a couple of weeks later, midwife got hold of us to say we had missed an appointment.

I am absolutely disgusted and angry at the way we were treated and have lost a lot of faith in all these people that call themselves professionals and still to this day we have had no help to get through this devastation.

Friday 13th

The birth of my son at South Tyneside Hospital

My son was born in this hospital 2 years ago; I have just discovered this website and felt I had to tell my story.

A week after my son was due my waters broke, I went to the delivery suite and was examined by a midwife, she said my waters had broken and I would be induced within 48 hours to prevent infection to me and the baby. She left the room and came back, said the head midwife didn’t think my waters had broke and to go home and come back on my planned day of induction if I still didn’t go into labour naturally, I never saw the head midwife she didn’t even come into the room I was in.

For a week I had regular contractions and dilated 3 cms, I was made to go in every day for a heart trace of the baby, every time they said I had a sleepy baby as his heart rate kept slowing, a consultant was called each time and said trace looks fine send her home. I would then hear the midwives whispering that they didn’t think the trace looked good.

On planned day of induction I was told there was no bed for me on the delivery suite, was taken to delivery next morning. The midwife I was given tried to break my waters, I told her they had all ready broke but she tried anyway, said oh there is no waters there!

I ended up having an emergency section, during the op the Anaesthetist was arguing with the some of the midwives telling them to shut up, they were also arguing in recovery.

The next morning I was on maternity ward, told to get up and go in shower, I was in agony and was shouted at by a midwife for been in so much pain as apparently she had a section and wasn’t in pain like I was. I was walked to shower then left. I couldn’t bend down to take surgical stockings off so had to call for help, was huffed and puffed at then left again

I was allowed home the next day, a week later after I’d had the staples removed I felt really unwell, I was shaking and my teeth were chattering, my husband said there was an awful smell and liquid was seeping out of my section wound

I was told to go to A&E. The staff on A&E were lovely. A Gynaecologist came to see me, she was also lovely, she touched my wound and it exploded. What seemed like litres and litres of puss went all over her, up the walls and on the floor, she said my abdomen had burst

I was taken back to maternity ward with my son and given 3 bags of blood and intravenous antibiotics. The next day 3 consultants and 2 junior doctors came to see me, they didn’t introduce themselves or say what they were going to do. A midwife was told to get forceps, and they whispered amongst themselves, a midwife was told to lift my stomach up (bit over overhang off pregnancy belly ) a junior doctor proceeded to rip open the part of my wound that had healed, I was offered no pain relief or told what they were doing, I was in absolute agony and screaming at them to stop touching me, they then all left the room

A few hours later a midwife and a auxiliary arrived and told me they needed to get the fluid out of me, this meant the midwife putting both of her hands on my abdomen and pushing as hard as she could, again this was extremely painful and I was crying out and asking her to stop, she didn’t, at this point my husband walked in and asked them what the hell they thought they were doing, she walked out with her head down. He went down to the staff room to ask what was going on but nobody seemed to know

After this my husband wouldn’t leave me and slept in the private room on a chair for a week, another consultant came to see me, said my wound had broken down and you could see my rectal sheath, he said my wound would have to heal from the inside out then it would have to be sown up again, a lovely midwife arranged for me to have a bottle of gas and air brought to me, I used this the 2 times a day the wound was cleaned and packed

A week later the consultant came back and said he would “fix ” me

I was taken into theatre and my wound was cleaned and repaired, I was in theatre for 4 hours

it was the worst experience of my life, the way I was treated was an utter disgrace.

anon1889

Premature baby at Queen’s Hospital

I had a baby prematurely at Queens hospital in romford. During labour, most of the staff were nice, minus one who was rude. I was seen very quicky and assessed and was let into a private room where they tried to stop my labour while i could have steroids to help develop my babies lungs. The midwife there at the time was great, however my mother said (i didnt really remember much myself) she almost dropped my placenta on the floor :S. I was treated pretty well, however i did notice as i came in that triage was full of women, in labour on the floor, the place seemed really disorganised. Also when i asked for toast i was given bread :S

Also at another interval i had to come back for my post natal check, previously i was discharged, although my little boy was still in hospital at the time. They put me in a room with lots of mothers with their new borns, kept me waiting for ages and with a dvd showing child birth and how important it was to bond with your newborn. Not something which was very nice to watch when you had to be seperated from your baby. I had to stay for my check, but i didnt go back for my 2nd. I think staff should consider the feelings of patients like myself more.

The majority of the staff in the NICU were very nice, minus a few. The first rude staff member i encountered was when i saw my son for the first time. We were discussing milk expression, i wanted to know how long you could keep it for and it was a lot to take in on the first day of being a mum to a premie, so i asked i doctor for further advice and he was happy to oblige, although the nurse wasnt happy and said to the doctor “i already told her what she was meant to do” and i can honestly say i left that place feeling rubbish. However that incident was topped by an incident where a member of staff was extremely rude to me, accusing me of not changing my child nappy and “paying more attention to his mouth care” which led to me bursting into tears and my mother and her having a heated row in the NICU. Also there was another nurse there would not take my son out of his incubator so i could feed him. She came over held him up in the incubator put the bottle in and when he was done she layed him back down a shut the door. There were also occasions when i came in to see my son and he had no clothes on, even though his drawer was full of clothes. There was also occasions when nappies were being taken from his drawer and my partner and i resorted to having to count them all.All the other nurses there however, were lovely and they couldnt do enough, however i believe some members of staff I met let the caring nurses down.

Since, my boy has being doing really well. He was transferred to King George, Goodmayes, which i preferred. In my opinion it was a more relaxed atmosphere. At the time there, i kept getting lots of colds, but the nurses told me not to worry, to ring in for his progress and hope i felt better soon.

My experience at Queens was mixed, my opinion however was that the kind staff out weighed the bad ones. I felt they let the others down. From my experience I also think there needs to be major improvements regarding triage, as I found it quite disorganised.

hayhaysmummy

Good care at the birth of my daughter

Throughout my pregnancy I had various issues and found myself at East Surrey hospital on a few occasions!

On all occasions I had exceptional treatment. At the start of July 2012 my waters broke (due date 27th July 2012), I called the Rusper ward and was advised to go in for a check, it was confirmed that my waters broke. I was kept in and advised that I wouldn’t be leaving without a daughter ๐Ÿ™‚

I was then told the following day that I would be induced if I didn’t go into labour naturally. I did go into labour naturally and throughout this process helped by a member of staff called Marion Saunders.

Marion went high and beyond to help me through the pain sitting holding my hand, breathing with me through the night and allowing me a warm bath late at night. She was amazing and I cannot thank her enough!

When I went down to the delivery suite the midwives there were amazing also, my midwife Anne Evans was brilliant, really caring she helped me through the entire process including when I ended up having an emergency Caesarian due to my daughters waters breaking.

All of the staff in theatre were really good and extremely relaxing and I didn’t feel at any point there was a reason to panic (although there was) my partner, daughter and I are all eternally grateful to East Surrey hospital and the staff!

Greatfu happy new mummy

Traumatic birth made a lot worse by Airedale Hospital maternity service (1st baby)

Went into labour at home, waters broken so went to the delivery suite to be assessed after being put on a machine for monitoring for 30 mins I was send home and advised I needed to rest at home and that I was unlikely to give birth for another 12-24 hours. I was shocked as waters had broke and contractions were 5 mins apart.

I got home obviously in terrible pain and after only being home for 1 hour then gave birth without any paramedics or midwife support just the father to do the work of the NHS.

I then went via ambulance back to Airedale for assessment as did our beautiful new son and we were quickly moved into a private room on ward 21. This is where things went from bad to worse.

We called the buzzer numerous times only for midwifes to come 20 mins later. We started timing it after they never came in any urgency. Then the proud father went to complain at the desk, to be informed they didn’t know anyone was in room 3 and that they didn’t have anyone assigned to my room and thats why we hadn’t seen anyone all afternoon.

We then asked to be discharged, as were not getting anything from being there and it took them 4 hours to get the paperwork sorted. It was basically a traumatic experience of the nhs from start to finish. I would not recommend airedale on all counts. I will go as far to say I think that the parts we experienced are at breaking point and unsafe.

Tina Sparkle

The treatment received from QMC was exceptional

From the moment my husband and I were having a baby, the treatment we received from QMC was exceptional. At our 12 week scan we were referred to the FMM clinic for a CVS which was conducted within an hour of our first scan. Dr Alec McEwan was fantastic, explaining everything to us and getting the test results back within 24 hours. It made a worrying time bearable as the wait was over very quickly. We were impressed with every visit that we made for our scans throughout the pregnancy. When I went into labour, all the midwives that looked after me gave me the utmost care and respect, ensuring that I had choice throughout. Clare, the midwife that looked after us predominately was absolutely fantastic. After my baby was born we were so impressed with the post-natal care. I fainted in the shower after the birth and within seconds there were several midwives helping me and a doctor to check me over. I really couldn’t speak more highly of the QMC and the staff, thank you very much!

Raccoon325

One midwife who let the side down at Bolton

I have given birth to four children at Royal Bolton Hospital. I have had 3 good experiences which i was very happy with. Then i had my son and it was a completely different experience.

The wards (m2) were understaffed, ladies was actually giving birth on the ward. I felt like i was just a patient number. I would have to say that the midwives I met in the ward beforehand just didn’t seem to care, but i have to admit once in the delivery suite it was complete opposites, the staff were fantastic.

I spoke to the head of midwifery about this. She reassured me that this was unusual for RBH because they usually have procedures in place to prevent this. I was very pleased with the outcome of our chat.

I am now on my 5th pregnancy, i have a low lying placenta and i started to bleed again at 25+ weeks. I was told to come to the delivery suite to be assessed by a very lovely young midwife. I saw the doctor and he said i needed to be admitted on to ward (m2), as soon as m2 was mentioned i was reluctant to stay, but i did. When i got to the ward i have to say i was surprised how much it had changed and improved.

On night one the midwife was fantastic, very attentive and compassionate, and there was also an older lady called Claire who worked as a care worker, she was so sweet and sincere she couldn’t do enough. I was flabbergasted with the way I was being treated.

On day two the staff were great and welcoming too. I really felt that my opinion had pleasantly changed about m2 and RBH, but then on day 3 i was woken by a midwife – she was very abrupt. She asked where was my urine sample, i said i didn’t know i needed one, then she arrogantly said that i (referring to me) do know, this made me slightly upset that i was spoken down to. I had 3 hours sleep all night before, so excuse me for not thinking when I’m woken. Then she came back 10 mins later and took my urine sample.

She said i had an infection – if she would have read my notes she would have then known that the infection was confirmed the morning before. She then walked to the side of my bed to see a red mark on the floor, she asked me what it was, i told her it was blood and before i got finished what i was saying she was adamant it was jam, even though i don’t even eat jam. She asked the cleaner over and told the cleaner it was jam, i tried to finish my explanation that it was blood from the drip i had in the day before but she undermined me to the cleaner and walked off in a huff.

I was talking to the cleaner and she confirmed it was blood, she said cleaners are not allowed to clean blood up with the same mop as she was using, then the midwife appeared again and started having a go at the cleaner for not putting a bin bag in the kitchen bin, they were disagreeing for about 5 minutes in front of me, the patient. The cleaner was very embarrassed and obviously felt belittled.

Then the doctor arrived and asked me questions and before i had the chance to speak, the midwife interrupted and spoke for me (she was not even accurate on what had been happening, blood loss etc). The doctor asked me how i felt about going home and i said i would like that, but before i had the chance to say anything else the midwife told me to get my stuff ready so i could speak to my doctor.

I told her that she had upset me with the way she treated me. She then apologised which i took as sincere, then 5 mins later i went to the midwives office and she was talking about me to the doctor.

I suppose my point to this is that whilst most midwives are fantastic, lovely and attentive, you will always get rude midwives who need to learn to listen.

I’m not sure if I want to carry on this pregnancy at Bolton hospital anymore.

sandra1982

Recent experience at Homerton antenatal unit

Yesterday I had my first midwife appointment and first scan for my first pregnancy.

The staff were extremely knowledgeable (in particular a younger trainee working with the midwife to ask me questions, on every point I raised she was able to provide useful extra information, about nutrition, mental health, when to come to hospital, other sources of support) and caring (in particular the way the nurse dealt with my fear of needles while taking blood).

kam

Excellent care during labour at QMC Labour Suite

I was recently a patient during labour in the Queens Medical Centre’s Labour Suite. I went into hospital in the early hours of monday morning. I had 2 great midwives throughout my 19 hours of labour, one of which was an excellent student midwife. My baby arrived safely monday afternoon. The care I received throughout labour was excellent.

Tangy340

Labour experience at St Thomas hospital

I was treated very well with the exception of a couple of people who I saw. When I went for my 12 week scan, I saw a sonographer – I can’t remember what she said to me but I didn’t like the way she was towards me or her attitude. When I went for my 20 week scan, I remembered I had a bad experience during my 12 week scan so I came prepared and took note of my sonographers name. She was so rude – because of her, I started missing all my hospital and GP appointments as I felt very uncomfortable. When I went in, she didn’t even say hello or give me any eye contact – she just told me to get on the bed. She didn’t let me see the scan of my baby until towards the end. When I told her I couldn’t see, she just ignored me. She didn’t even explain what she was doing or measuring or anything. My partner asked her if we could know the sex of the baby and she just looked at him and ignored him.

She then told me to walk around because the baby was in an awkward position. I told my partner to help me up as I was feeling faint and she started shouting at me. She said, “Can the two of you stop talking and do as I say? It’s after 4pm and I don’t know about the two of you, but I want to go home. So can you hurry up?” I was shocked and upset and sick. I wanted to walk out but my partner convinced me to stay.

Before we left, she asked us if we wanted any pictures and I said “yes please”. I don’t think she heard me say ‘please’ because she said “Yes what?!” My partner repeated what I said. I felt as though I was having to beg for a photo with the way she was talking to me.

When we were going to pay for the photo, she demanded the money form us and because my partner had gel on hid right hand, he gave her the money from his left. She gave him a dirty look and said “I don’t want the money from your left hand, I want it form your right” I thought her behaviour and attitude was very rude, unprofessional and uncalled for. A lady like that should not interact with sensitive patients like myself in that manner. If I had the time, energy and confidence then, I would have immediately made a complaint.

Also, while I was asleep, my contractions started at 4am. By 9am, they were every 5 minutes so I made my way down to the hospital. When I got there, as there were a few people in front of me, I did not get seen until 4pm. By then I was in so much pain but I tried to keep myself under control as I was previously suffering from panic attacks.

When I did see someone I was upset because she said, “There are a lot of people waiting to be seen and, no offence, you don’t look like you’re in pain so I’m going to send you home.” I was so disappointed it brought tears to my eyes and the pain felt worse. I had travelled two hours on a bus just to get sent back without even being examined. Not only that, I was on my own and I had never been to an antenatal class as the hospital did not contact me for any classes.

She was about to discharge me when a doctor came and told her to examine me before I left. I felt dizzy and started to throw up. When she examined me, a doctor came back and told me that I was a few centimetres dilated and I would not be going home.

After that, the treatment I got was fantastic. I fell asleep and was comfortable.

In the evening I was transferred to a night nurse. Although she was quite nice to me, she was very rough and heavy handed – I felt more pain every time she touched me than I did when I felt a contraction. When I told my partner, he said that he could see that.

I also did not like the way she was getting angry and frustrated with me during the delivery. I did not know what I was doing and she kept telling me to do what I practised in the antenatal classes. I told her many times that I have never been to an antenatal class and I could she that she was getting annoyed.

In the end, when she gave me the baby, I saw he had a big dent in his head. My partner told me the midwife did not wait for me to push the baby out (she dragged him out) and that the dent was from her finger print. That also showed me that she was heavy handed and I wasn’t just imagining things.

After that, the care and treatment I got was so amazing I don’t think it could have got any better. I would also like to mention the care I received from the trainee midwife, as this was so fantastic.

Game520