I gave birth to my son last week at Arrowe Park and would just like to say how fantastic the midwives were. I had been under the hospital for low amniotic fluid and was checked on with regular scans before being induced for safety reasons.
We arrived at the hospital early in the morning and were shown to our room on maternity ward. I was monitored for the first few hours to check how the baby was doing then given a pessary at 11am to see if labour could be induced. After an uneventful day and night I was checked 11 am the next morning (the pessary has to be given 24 hours to work) and told they could break my waters and start my labour with a drip.
I was taken down to the delivery suite and things got started around 1:45pm. I was in established labour for 1 hour 10 minutes and everything went smoothly. Our son was born perfect and healthy at 4:07pm weighing 6 lb 5oz.
The midwives were fantastic and made our experience a very happy one. I had heard some bad stories about Arrowe Park and now feel the need to write this as I could not fault them in any way.
I was cared for by many midwives throughout my 4 days in hospital including Hannah, Lynne, Kate, Kim, Paula and Pauline. They do an amazing job and should be given credit for this.
I went into Arrowe Park Hosp. I was not happy the way people with learning disabilities get treated. I didn’t get my medication on time.
People like me who are diabetic should get there tablets with there food and at tea time not at 7pm. I think the medication rounds were timed to make visiting times easier.
I had read several horror stories on the internet of what to expect when having a colposcopy so had some reluctance in attending for the appointment. However the service I received was excellent.
The nurse Gill taking the colposcopy listened to what I had to say and talked me through the whole procedure which was not as painful as I had expected from the internet stories. Gill also took great pains to reassure me as to what was happening.
I would encourage anyone who needs to go for a colposcopy for whatever reason to go and not be frightened or worried as the whole experience was not daunting at all and I have only praise for all the staff who made me feel welcome and relaxed.
After reading a couple of the stories on this site I have to agree that the care at Arrowe Park is mixed.
I was induced and monitored by a great midwife, I was comfortable and well looked after whilst giving birth and was very pleased with the calm and efficient midwives.
Unfortunatly after returning to the ward after giving birth my experience went completly down hill. Having had nothing to eat since 11.00 am I was not offered any food or even a cup of tea!
As I had a baby who slept through the night, she received no milk from having been born to the following morning. The midwife who induced me spotted it on the feeding chart when she came to see me the following morning and suggested I put a complaint in!
No advice was given on feeding (as I was not breastfeeding midwives did not seem interested) or any sort of aftercare. I left as soon as possible but had to wait 3 hours as the staff kept ‘forgetting about’ us, they found this funny.
Patient is elderly person who fell and complained of pain in both elbows, only one was x-rayed – she was told the other one was ‘probably ok’ as the pain was not as bad as the x-rayed arm. Patient returned three days later as pain continuing with swelling, finally had other arm x-rayed and it was broken also. This patient is a vulnerable person at risk of falls who not referred on to other services or offered care despite having both arms in slings and unable to wash, dress or eat.
Absolutely disgusting ‘couldn’t care less’ attitude of staff. Do the receptionists even want to work there? Needless to say the after’care’ is a joke.
I myself went a couple of years ago with torn ligaments in my ankle, was given crutches but not shown how to use them, I promptly had an accident with them, lost my balance and broke my toe so had to return.
I really, really wish this wasn’t my local A & E department, as I wouldn’t trust the medical staff there with my life, or the lives of anyone I care about.
I have just spent a week on ward 38 and I can’t fault them all of the staff where fantastic. I was well looked after as I was in intensive care thank you so so so much for the top quality care and for all being so lovely. The staff couldn’t have done more to make me better I truly appreciate everything you all did for me.
I went to Arrowe Patk hospital 18 months ago as i lost my hearing the specialist there refer me to another hosiptal to have a implant in my ear, now 12months i have a cochlear implant and can hear for the 1st time in my life, i just want to say thank you for the staff and specialist for your suport, i have got a life now. I can do things that i couldnt do before like have conversations, go out socialise.
Thank you so much
I stayed at Arrowe Park for 3 nights during my induction for the birth of my son in the summer of 2008.
The induction ward was very quiet and clean. The midwives on that ward were very kind and efficient. I was not checked upon as frequently as I should have been but I felt safe as I could always call a midwife if needed.
After my 2 nights stay and 3 pessaries, on that ward I was taken down to labour ward and the induction was started. The care I recieved there was outstanding. I was uncomfortable in the first labour suite as there were no curtains, the sun was streaming in and the windows couldn’t be opened so my first midwife moved us to another much more comfortable room.
I was petrified about the whole induction process and must have been a nightmare patient but the two midwives that dealt with me were extraordinary. My first midwives’ shift ended a couple of hours into my labour and I got the choice of which midwife I wanted as I knew a few of them on shift from my antenatal care. My second midwife was fabulous and didn’t leave my side until well after my son had been born safely.
I requested an epidural and the anaesthetist was clearly very talented and I received my epidural very swiftly. The third stage of my labour was managed so well that I didn’t even realise it had occured! I was stitched up, cleaned up and had some visitors whilst still on labour ward then I was moved upstairs to the postnatal ward.
Unfortunately the postnatal ward care I received was appalling. My son had low blood sugar so was taken away each hour for heel pricks. This process was not explained and he was often taken without my consent. I wanted to breastfeed and was not helped to until I had been on the ward for over 6 hours. I was made to try and walk despite telling them that I still could not feel my legs and subsequently fell. When asked for help to go to the loo I was told that since I had had a normal delivery I had to get on with it since there were women on the ward that had had a much harder time than I had!
I requested to leave the next day but had to wait over 5 hours to be discharged as they were busy. I would say they must have been understaffed, but I saw midwives/carers stood around chatting at the front desk. A lady came into the ward to ask if anyone wanted their baby checked over – like it was optional! I was not checked over at all once my baby was born.
I was hounded by people trying to sell various things like photo-shoots at my bedside. The food was so bad and I left the hospital starving. It was very surprising to experience such different standards of care.
My elderly mother was taken by ambulance to A & E and was put into a cubicle. I arrived to find the curtains open and opposite her a semi-undressed drunken man. On the floor was dried blood. Nurses were around but not one came to my mother for over 30 minutes. They were standing round chatting. When someone else asked what was going on they explained they couldn’t do anything until a doctor was free. I can understand that but why couldn’t they go round the patients asking if they were OK etc and let them know why they were waiting without seeing anyone at all. Surely the role of nurses is to make sure their patients are being cared for.
My son is a member of staff and visited my mother in his lunchtime to find her lunch tray untouched. He asked if she wasn’t hungry and she said she was starving and thirsty. Lying flat and unable to move she could not reach her meal and even if she could she could not eat it on her own. My son gave her his own lunch and spoke to the nurses.
The following day he again visited at lunch time to discover exactly the same! It beggars belief. She then went to another hospital where the care was also substandard. It horrified all the family and makes us all frightened to ever be admitted when we are elderly.
I have a great Gynae consultant. I received amazing service from him. My problem was with the gynae ward I stayed on in Nov 2008.
Following my operation (I specifically paid for a private room, as I thought it might be cleaner), my wound was soaking with fluid. My operation was a laparoscopic removal of adhesions and as I have had three previously I know the routine. I buzzed to have my dressing changed as it was soaking not only me, my PJs, but also the bedding. The first nurse told me it wasn’t necessary and walked away after a long time to even answer the bell. I am also under the impression that you should have some form of regular blood pressure/pulse checks… I had one post operatively and that was it. I was staying overnight too but was not checked.
When I finally had a dressing change, a student nurse ( third year) came in the door, but didn’t use the hand wash on the bottom of the bed or outside the door. She had no gloves and proceeded to come to change my dressing. My mum who was with me moved away from the chair at the bed, the student took my dressing off with no gloves, put the dirty dressing straight onto the chair then put the clean one over me. No use of gloves or anything. It would be very easy to say why didn’t I ask her to use gloves or a sterile tray, but I was post op and also in shock as to see the way she was doing it. She did not wash her hands after, or even use the hand wash and walked out.
I did complain when I came out of hospital but the ‘clinical specialist’ was not really that bothered. Though she did say that she would give some extra training to the ward.