I initially phoned the Ambley Green nurse – these nurses have always been very reassuring and have given me a lot of security for example when I rang a respiratory nurse she was at my house within 20 minutes. She could see I was struggling to breathe and offered to call an ambulance but I opted to ask my son to take me in.
At the hospital I was given a bed straightaway on the Respiratory ward but was transferred to the Cardiology ward. While I was there I had a bad breathing episode, the nurse spent two hours helping me to get my breathing back under control.
I cannot fault the treatment they gave me.
However, the consultant’s bedside manner on one occasion was aggressive and did not talk to me, the patient, but to the other people around me.